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Jewellery Art offer a 14 day money back guarantee on all products except body jewellery.

You can return you goods to us for any reason and we will offer a 14 day money back guarantee, except on body jewellery.

To claim this guarantee please return the goods to us in perfect unworn condition, using a suitable postage method. if your item was received in a box please return all the original packaging, as this may help it stay in damaged. Upon receipt of the goods you original purchase price will be refunded to you, excluding postage.

We can not refund or replace goods before we have received them, or if they are not returned to us. We are not responsible for any items lost in the post en route.


If we do not refund your item is due to one of the following reasons:

The item is broken for reasons other than manufacturing defects.
The item has been lost by you whilst wearing it!

Body Jewellery
We do not give refunds on body jewellery or any other jewellery designed to be retained inside the body, such as earrings, this is for hygiene reasons. If the item is faulty then this is the only time we will give a full refund. Because we do not offer a refund on body jewellery we advise to be very cautious when choosing a correct size.

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