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Terms and Conditions
 These the Terms and Conditions for Jewellery Art, please
read them carefully.
Descriptions and Images
Jewellery Art try to describe the items of jewellery as accurately
as possible, including images and measurements. We don't want
you to be unhappy with any of your purchase - we want you to
know exactly what you are getting. If you would like more details
about an item then please email Jewellery
Art, and we will be glad to help if we can. Please note that
some images may be larger than the actual size of the item,
this is so we can show you the small details within the piece.
If this is the case there will always be measurements, to make
sure you understand the actual size.
One Off Items
Many of the jewellery sold at Jewellery Art are one-off's,
and so multiple items can not be ordered. However, if there
is a specific item you wish to order more of pleasse email me
and I'll do my best to help.
Prices
All the items on this website are priced in British Pounds.
At present the goods are only available to the UK, but will
be expanding to the US and other countries in the future.
Jewellery Art is fully integrated to accept payments using
PayPal. When you go to the Checkout page it will automatically
take to to PayPal secure payments page. If you do not already
have an account with PayPal then you may need to register. This
doesn't take long and it is very easy, all you will need is
a credit card or bank account.
Jewellery Art also accept payment via Cheques or Postal Order.
If you wish to send a Cheque or Postal Order please select this
option when at the Checkout page, or send Jewellery Art an email.
If the order information is sent via email, please send the
item information and a Cheque or Postal Order to, Jewellery
Art, 43 Catherine Street, Chesterfield, Derbyshire, S40 1BL.
All cheques and postal orders to be made out to Lucie Maycock.
If you wish to purchase via cheque, you must take into consideration
3 working days for the cheque to clear. Your items will be sent
to you shortly after.
Delivery
 Jewellery Art only offer goods to the UK at
present, but are hoping to expand to the US shortly. We use
Royal Mail Recorded Delivery and Special Delivery services to
send your jewellery. The Recorded Delivery service doesn't offer
insurance but your parcel will be trackable. Special Delivery
offers insurance, and I would recommend you use this service,
especially with expensive orders. If you have a special request
for an item that you need quickly, please email me and I'll
see what I can do.
Depending on the postal option you choose, the delivery charge
will differ. However, because of the way in which PayPal works
there has to be a set delivery charge. If you want the expensive
postal option, or the cheaper option please contact me to arrange
delivery the charge. If you have any other questions related
to delivery charges please dont hesitite to contact me. The
prices below and on the delivery page are just a guide, not
an exact price. I reserve the right to increase or decrease
the postal charge as necessary.
If you are purchasing a fairly inexpensive item and would like
it sending first class then please email Jewellery Art and we
will give you the cost etc.
Delivery will take place approx 5 working days after your order
is placed, depending on when you place the order and what time
of day. This is due to the PayPal system. The amount has to
clear before the parcel can be sent, to protect Jewellery Art
from fraudulent buyers. We appologise for any inconvenience
caused.
Please do not use the eCheque payment option in PayPal unless
you don't need the items in a hurry. This is because the actual
eCheque payment takes 5-10 days to clear, and then we have to
wait for the amount to clear in our bank account. Altogether
this process takes at least one week minimum.
In the event of a postal strike Jewellery Art will do their
very best to get your parcel delivered at the earliest possible
opportunity. Although, delays should be expected on postal strikes,
and Jewellery Art are not accountable for this.
Christmas Delivery:
If you want an item for Christmas, you will need to order by
16th December.
Our delivery costs are:
Special delivery (next day) costs - Standard price
(includes up to £500 compensation)
| Maximum weight |
For £500 maximum compensation
per price for loss/damage |
| 100g |
£4.10 |
| 500g |
£4.50 |
| 1kg |
£5.70 |
| 2kg |
£7.40 |
| 10kg |
£18.40 |
Special delivery (9am Guaranteed) costs:
| Maximum weight |
For £50 maximum compensation
per price for loss/damage |
For £1,000 maximum compensation
per price for loss/damage |
| 100g |
£8.95 |
£9.95 |
| 500g |
£10.50 |
£11.50 |
| 1kg |
£12.20 |
£13.20 |
| 2kg |
£15.10 |
£16.10 |
Refund Policy
 If you are unhappy with ayn item we do offer
a 14 day refund guarantee. We will refund you on the original
price of the item, but not including the shipping costs. The
item needs to be returned in perfect unworn condition to be
eligible for refund.
Jewellery Art do not give full refunds on any body jewellery,
or any other jewellery designed to be retained inside the body,
including earrings. This is for reasons of hygiene. However,
if the item of body jewellery or earring is faulty, then we
do offer a full refund.
If goods are returned because they are faulty then a full refund
including shipping costs will be given. If you are sending expensive
pieces of jewellery back to us, please ensure they are sent
via appropriate means. For example not by first class mail,
in a normal envelope. This will not protect the pieces form
damage and could be lost or stolen. For your own protection
please send the item via special delivery, because Recorded
Delivery and First Class mail do not give compensation on items
that are damaged, lost or stolen. Jewellery Art can not be held
responsible for any items lost or damaged by the postal service.
We can only refund goods that are returned in the condition
they were sent, and not for any lost or stolen items.
Payments & Ownership of Goods
All items will remain the property of jewellery Art until
the final payment has been made and received. Please do not send
cash through the post, we will not be held responsible for any
cash that is lost in the post. If you really must send cash then
send it via Registered Post. Any payments that 'bounce' will
be pursued!
Body Jewellery
There are a few guidelines when it comes to the use of body
jewellery, such as only 9k gold, surgical steel and acrylic should
be used for a healed piercing. It is not to be used for any un-healed
or initial piercing. For any un-healed or initial piercing you
should use titanium. Jewellery Art is not responsible for any
injury caused by the inappropriate use of of body jewellery.
Cheques
I do offer a pay by cheque service. However, I have to wait
for the cheque to clear in the bank before I can send out the
goods, this usually takes approx 3 working days. If you want
to send a cheque, please allow a few days - time for the cheque
to clear.
Other
Jewellery Art reserve the right to cancel any order without
cause or reason, and refund the cost.
If the relevant information is not given, or we encounter any
other problems, and the funds have been transfered to the bank
account. Jewellery Art reserve the right to take the PayPal
fee off the total of the refund. This is to cover the costs
of the PayPal transfer fees.
Please also make the cheque payable to: Lucie Maycock, not
Jewellery Art. This is because I deal only with PayPal online
at present. They don't have the facility to pay in cheques,
so it has to go through my personal account. Send to Jewellery
Art, 43 Catherine Street, Chesterfield, Derbyshire, S40 1BL.
If there are any further questions concerning any of these
terms and conditions,
please don't hesitate to contact me on:
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